June Sharp Health and Wellbeing Ltd - Privacy Policy

Effective Date: 1st Aug 2024

At June Sharp Health and Wellbeing Ltd ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website junesharphealth.co.uk and associated subdomains to use our services, including (but not limited to) nutritional therapy, and the purchase of functional medicine tests.

1. Information We Collect

1.1 Personal Data
We may collect and process the following personal data about you:

  • Contact Information: Name, email address, postal address, telephone number.

  • Payment Information: Payment details collected via third-party payment processors (e.g., Stripe).

  • Health Information: Any health-related information provided during nutritional therapy consultations, used solely to provide you with the best service.

  • Account Information: Username and password when you create an account on our website.

  • Communication Data: Records of your correspondence with us, including inquiries and support requests.

1.2 Non-Personal Data
We may automatically collect non-personal data when you interact with our website, such as:

  • Technical Data: IP address, browser type, version, and operating system.

  • Usage Data: Information about how you use our website, including the pages you visit, the time and date of your visit, and how you navigate the site.

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide Services

  • To deliver and manage our nutritional therapy services.

  • To process payments for services and products.

  • To fulfill orders for functional medicine tests.

2.2 For Communication

  • To send you important updates, such as appointment confirmations, invoices, and security alerts.

  • To respond to your inquiries and provide customer support.

2.3 For Marketing Purposes

  • To send you promotional materials, newsletters, and other information about our services, in accordance with your preferences.

  • To improve our marketing strategies and tailor content to your interests.

2.4 For Legal Compliance

  • To comply with legal obligations, such as record-keeping, tax, and regulatory requirements.

  • To protect our rights, privacy, safety, or property, and/or that of our users and the public.

3. Sharing Your Information

3.1 Third-Party Service Providers
We may share your personal data with trusted third-party service providers who assist us in providing our services, including:

  • Payment Processors: Stripe, for processing payments.

  • Laboratories: Third-party labs that conduct functional medicine tests.

  • Website Hosting and IT Services: Providers who manage our website and IT infrastructure.

3.2 Legal Obligations
We may disclose your personal information if required by law or in response to valid legal requests from public authorities (e.g., court orders, government agencies).

4. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

4.1 Right to Access
You have the right to request access to the personal data we hold about you and to receive a copy of it.

4.2 Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data.

4.3 Right to Erasure
You have the right to request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

4.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain situations.

4.5 Right to Data Portability
You have the right to request that we transfer your personal data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.

4.6 Right to Object
You have the right to object to the processing of your personal data, particularly for direct marketing purposes.

4.7 Right to Withdraw Consent
If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@junesharphealth.co.uk.

5. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are completely foolproof.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes signifies your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

June Sharp Health and Wellbeing Ltd
3 Edgar Rd, South Croydon, CR2 0NJ
info@junesharphealth.co.uk
+44 7904 407 809